What is KOYO?
KOYO is an intelligence operating platform that transforms complex, fragmented business data into connected entities, prioritised intelligence and operational workflows. It helps organisations understand what matters, decide what requires attention and move intelligence into action.
What is the difference between KOYO Platform, Intelligence Operations and Enterprise Intelligence?
KOYO Platform provides the core intelligence operating environment. Intelligence Operations adds managed ingestion, processing, enrichment, scoring and workflow support. Enterprise Intelligence is a bespoke deployment for complex, high-volume or multi-system requirements.
What types of data can KOYO work with?
What types of data can KOYO work with?
KOYO can work with structured and semi-structured business information from databases, spreadsheets, operational records, CRM systems, APIs and approved external sources. The exact ingestion and processing design is defined during implementation.
How long does implementation take?
Implementation depends on data complexity, integrations and the deployment model. Standard platform deployments are typically faster, while managed or enterprise implementations are scoped around the required ingestion, workflows, testing and integrations. A delivery plan is agreed before work begins.
What is included in the implementation fee?
Implementation covers discovery, use-case design, platform configuration, entity and data modelling, scoring and workflow setup, testing, onboarding and the standard integration work included within the agreed deployment.
Do I need to replace my existing CRM or operational systems?
No. KOYO is designed to work alongside existing systems. Depending on the deployment, intelligence can be imported, exported or connected to supported CRM, operational platforms, APIs and internal workflows.
How does KOYO use AI?
KOYO can use AI-assisted processing to classify, enrich, connect, score and prioritise information. AI outputs can form part of a wider workflow that includes defined rules, source data, operational context and human review.
Can people review decisions before action is taken?
Yes. Workflows can include human review, approval and escalation so teams retain control over important operational decisions and actions.
How is pricing calculated?
Pricing depends on the deployment model, data volumes, processing complexity, integrations, users, workflow requirements and service levels. KOYO is priced around the intelligence capability being deployed rather than a fixed number of leads or prospect records.
Can KOYO scale to high data volumes?
Yes. Intelligence Operations and Enterprise Intelligence are designed for organisations that need to process larger or more complex datasets. Capacity, processing frequency and service requirements are scoped for the individual deployment.
How is data governance handled?
Data-handling requirements are defined during implementation and can include access controls, data minimisation, retention rules, permissions, audit logging and processing responsibilities appropriate to the deployment and use case.
Can KOYO also trigger outreach or other actions?
Yes. Commercial activation can be added where required, including CRM actions, task routing, alerts, notifications, outreach and follow-up workflows. These capabilities are scoped separately where they sit outside the core deployment.
